What's in the Troubleshoot

Welcome to the Zend Server for IBM i Troubleshoot section. The following content is a collection of knowledge and information based on the experience of Zend's Development and Support teams and the PHP community.

In the Troubleshoot section, you will find solutions to known issues, possible problems and an error message reference.  If you encounter any of these issues while working with Zend Server, this information can help you resolve the matter quickly to enable you to return to your normal workflow.

Cant find what you are looking for? We want to know!
Send a mail to documentation@zend.com asking about an error message or a usability issue and we will make a troubleshoot item and add it here.

This document includes information on the following issues:

All operating systems

• Zend Server Exception Caught - When the port settings are not configured as expected
• License Not Working - Your new license does not activate the features
• Error: Failed to Communicate with Zend Studio - The communication with Zend Studio has failed

• Changing the Component's Log Directory - Configuration options for advanced users

• Log File Permissions - handle connection permission errors to Apache logs

• Support Tool - Your opportunity to enable the Support team to provide better service by allowing us to gather server configuration and setup information.