Resetting User Passwords

The following procedure describes how to reset a lost password from outside the Zend Server UI.

Important!

If you are using Extended Authentication, the procedure will also revert your authentication method back to Simple Authentication. Once you have accessed Zend Server with your new password, you can switch your authentication method. For more information, see Working with Authentication and Passwords.

Note:

This procedure can only be performed by user 'admin'.

 

 

Instructions on how to complete a procedure

Windows

  1. Open your Start menu, and select Zend Server from the Programs list.

  1. Click Change Password.

    Important!

    On Windows 7 or above, run the utility with admin permissions: right-click Change Password, and select Run as Administrator.

    The Change Password CLI is displayed.

  1. Enter a new password, and press Enter.
    You are asked to confirm your action.
  2. Enter 'y', and press Enter.
    Your password is reset, and can be used the next time you log in to the Zend Server UI.

Linux and Mac OS X:

From the command line, run the following command as root:

$ /usr/local/zend/bin/php /usr/local/zend/bin/gui_passwd.php <your new password>

Your password is reset, and can be used the next time you log in to the Zend Server UI.

If you are unable to change your password, refer to the Support Center for further information.